Dealership Agreement

This agreement is between AutoNord Market Oy and your dealership. It governs your dealership's use of AutoNord and AutoNord Pro, and it applies in addition to the AutoNord Terms of Service, which apply to everyone who uses the service. Where this agreement and those terms say different things about your dealership, this agreement governs. Only someone authorised to act for the dealership may accept it. Accepting it binds the dealership and everyone who uses AutoNord Pro on its behalf. We record which version was accepted and when, and the version in force is always published here. Your dealership uses AutoNord in the course of its business and is not a consumer in this relationship.

A dealership account belongs to a named business. We may ask for proof that the business exists and that you are entitled to act for it — a trade register extract, for example; never bank or card details or a personal identity document — and we may check that against public registers before approving the account or at any time afterwards. We may decline an application. The dealership invites its own users and decides what each of them may do. It is responsible for what they do in AutoNord Pro, for keeping their credentials secure, and for removing access when someone leaves. We may require two-factor authentication for users who publish listings, handle customer data or change billing. Keep the dealership's contact and billing details current. A notice we send to the address on the account counts as delivered.

You decide how your dealership's vehicles reach AutoNord: you can add them yourself in AutoNord Pro, upload a file, connect a feed, API or dealership management system, or give us the address of a website so that AutoNord can read your vehicle pages from it automatically. By accepting these terms you authorise AutoNord to collect any publicly available data about your dealership and its vehicles from any public website. The authorisation is not limited to websites your dealership operates, and it is not limited to the addresses you give us: it covers your own website, your pages on vehicle marketplaces and on classified, auction and import sites, your social media pages, and any other publicly accessible page where your stock appears. It covers vehicle data and specifications, prices, mileage, registration and history data, the texts published with them, the photographs and other media published with them, and your dealership's own public details — name, addresses, opening hours, contact details and logo. AutoNord collects only what is publicly available: we never use your credentials and never take anything from behind a login, a paywall or a technical access control. We collect at reasonable intervals, we respect each site's access conditions, and we stop collecting from a site that refuses or limits our access. You confirm that you are entitled to give this authorisation for that content, and AutoNord may decline or stop using any source at any time. By creating a dealership account and accepting these terms, you authorise AutoNord to publish your dealership's vehicles on AutoNord immediately after you accept, without asking you to approve each vehicle or each listing separately. This covers vehicles you add yourself and vehicles AutoNord collects from the sources described above, and it continues for as long as your account exists. AutoNord may also keep a vehicle unpublished until it passes our checks. You can unpublish any of your vehicles in AutoNord Pro at any time. You can withdraw the collection authorisation at any time — turn the collection off in AutoNord Pro or write to [email protected], and we stop collecting and remove the collected content on request.

You grant AutoNord a non-exclusive, royalty-free right, for as long as your account exists, to copy, store, translate, adapt, format and publicly display the vehicle information, texts, photographs and videos that you deliver to AutoNord or that AutoNord reads from your sources (your vehicle content). The right covers creating, updating, showing and marketing your listings on AutoNord and in AutoNord's own marketing and paid advertising, and includes resizing, cropping, compressing and converting images, replacing the embedded metadata with AutoNord's own, adding the AutoNord mark, and writing descriptions, summaries and translations based on your vehicle content. It covers only your own vehicles. The right also covers vehicle content that AutoNord received from you or from your sources before you accepted this version of the terms. AutoNord may decline to use any photograph or text. We do not remove other companies' names, logos or watermarks from photographs: a photograph that carries one is not used, so please supply your photographs without them.

You confirm that you own your vehicle content or hold all the rights needed to grant the right above, that the content is accurate and lawful, and that letting AutoNord collect it from the sources covered by the authorisation above breaches no agreement, terms of use or technical restriction that applies to those sources. If someone claims that your vehicle content, or AutoNord's collection of it from a source covered by your authorisation, infringes their rights or breaches an agreement, you will tell us without delay, help us deal with the claim, and compensate AutoNord for the reasonable costs, damages and settlements that result — except to the extent the claim arises from AutoNord acting outside these terms.

Your dealership appears on AutoNord under its own name and marks. By accepting these terms you give AutoNord a non-exclusive, royalty-free permission to use your dealership's name, logo and other identifying marks to show and market your listings, your dealership page and your presence on AutoNord — on the site, in our own marketing, in paid advertising for the service and on our social channels. You can upload the logo yourself in AutoNord Pro, or we may take it from the public pages we read for your vehicles. We show it as it is: we do not redraw it, and we do not use it to suggest that AutoNord and your dealership are the same company or that you endorse anything beyond your own listings. You confirm that you hold the rights to those marks. The permission lasts as long as your account does and covers only your own dealership. You can withdraw it at any time — remove the logo in AutoNord Pro or write to [email protected], and we stop using it.

AutoNord keeps a record of where and when each item of vehicle content was received and which version of these terms your dealership had accepted at the time. We may keep these records, and copies of the content they refer to, after your account ends for as long as needed to establish, exercise or defend legal claims. Otherwise imported vehicle content is deleted when your account ends or when you ask us to delete it.

AutoNord Pro provides document tools — a sales agreement, a handover record and similar documents — that the dealership fills in and that the parties can sign electronically in the service. The tools are a convenience, not legal advice. Choosing the right form, what it says, and meeting the requirements the law places on the sale — including the buyer's statutory consumer rights — are the dealership's responsibility. We keep a copy of each completed document and a record of who signed it and when, so that the parties and we can show what was agreed. If a document needs some other form to be valid, arranging that is for the parties.

A dealership uses AutoNord on the plan it has chosen. What each plan costs and what it includes are shown before you subscribe. Some dealerships use AutoNord free of charge during a launch or trial period; such a period does not become permanent, and we tell you before it ends. A subscription runs for the period shown at checkout and renews automatically for the same period unless it is cancelled before the renewal date. Fees are charged in advance through our payment provider and are stated without VAT unless said otherwise; VAT is added at the rate in force. Cancelling stops the next renewal and access continues until the end of the period already paid for; a period that has started is not refunded. We may change plans and prices. We give at least 30 days' notice, the change takes effect at your next renewal, and you may cancel before then. If a payment fails we may retry it and ask you to update the payment method, and after notice we may limit or suspend the dealership's access until the amount due is paid. Listing limits, included placement and other entitlements follow the plan you are on.

How listings are ordered on AutoNord is our decision. Search results, catalogue pages and recommendations are ranked by what we judge most relevant to the visitor, using signals such as how complete and fresh a listing is, its price, its photographs and how visitors respond to it. No seller is entitled to a particular position, a particular number of views, or any level of exposure. We may offer paid promotion — featured slots, priority placement, campaigns and similar — as part of a plan or as a separate purchase. Paid placement is marked wherever the law requires it, and buying it does not change what the ranking says about whether a car suits a buyer. We may show advertising on the service, our own and other companies'. Under the licences you grant above we may use your listings, your vehicle content and your dealership's name and logo to promote those listings and AutoNord itself — on AutoNord, in our own channels and in paid media. We do not sell your personal data to advertisers, and advertising that relies on cookies or tracking is shown only where you have given the consent our privacy policy describes.

Running a marketplace produces data: what is listed and at what price, how long a car takes to sell, what visitors search for, which listings they open, and what they do next. We record and analyse that data to operate the service, keep it secure, prevent fraud, support you, measure what works, fix what does not, and to develop and improve AutoNord and build new features and services. We may produce statistics, benchmarks, market analyses, price and value estimates and other insight from this data, including from listings and vehicle content, and use them in the service, in the reports we give a dealership about its own performance, in our own marketing, and in new products. Insight we publish or share outside the service is aggregated or anonymised: it does not identify an individual, and it does not attribute figures to a named dealership without that dealership's agreement, beyond what is already public on the service. Personal data is processed as our privacy policy describes, and your rights under it are not affected by this section. Aggregated and anonymised data, and everything we derive from it, belongs to AutoNord, and we may keep and use it after your account ends. Your dealership can see and manage its inventory, enquiries and reports in AutoNord Pro at any time. Taking the whole catalogue out in bulk — a file or an API read of everything at once — is not switched on. Write to [email protected] and we will provide your data in a usable form.

We may restrict or suspend a dealership's access to AutoNord, remove or hide its listings, or end this agreement, on the grounds set out in the Terms of Service — a breach of these terms, content that is unlawful, misleading or infringing, use that harms buyers or the service, fees left unpaid, or a legal requirement. When we restrict or suspend a dealership's access we give it a statement of the reasons, on a durable medium, at the latest when the restriction takes effect. When we end this agreement we give that statement at least 30 days beforehand — unless a legal obligation requires otherwise, the dealership has repeatedly broken this agreement, or we can point to a threat of fraud, illegality or harm to others that justifies acting sooner. A dealership can contest a decision by writing to [email protected]. We reconsider it promptly, involving someone who did not make the original decision where that is practical, and we answer in writing.

To the extent permitted by law, AutoNord is not liable to a dealership for indirect or consequential loss — including lost profit, lost sales, lost data, lost goodwill and lost opportunity — and is not liable for the vehicle, for a sale, or for what a buyer says or does. Our total liability to a dealership for all claims arising in any twelve-month period is limited to the fees that dealership paid AutoNord in the twelve months before the claim arose, or €100 where it paid nothing. Nothing here limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under Finnish law. The dealership's own warranty and indemnity for its vehicle content are set out above and are not limited by this clause.

We may change this agreement. We give notice in AutoNord Pro and by email at least 30 days before a change takes effect, and the dealership may end the agreement before then, with the unexpired part of a paid period refunded. Continuing to use AutoNord Pro after a change has taken effect means the dealership accepts it. We do not lock the console to collect that acceptance — the notice period and the right to leave are what the change rests on. Where a change would give AutoNord a materially wider right over the dealership's vehicle content, its name and logo or the data its activity produces, we ask for that permission separately, at the point we would first rely on it, and we do not rely on it before it is given.

The dealership may end this agreement at any time in AutoNord Pro or by writing to [email protected]. A subscription then runs to the end of the period already paid for, and that period is not refunded. We may end the agreement as set out under restricting, suspending or ending your access, or on at least 30 days' notice, refunding the unused part of a paid period. When the agreement ends we stop publishing the dealership's listings and stop using its name and logo going forward. We may still keep the records described above, the copies needed to establish, exercise or defend legal claims, material already published in marketing, and data that is aggregated or anonymised. Fees already due remain due. The clauses that by their nature should outlast this agreement — the content records, the warranty and indemnity, data and statistics, and liability — survive it, together with the governing law and forum in the Terms of Service.

Questions about this agreement: [email protected]. AutoNord is operated by AutoNord Market Oy, 21120 Raisio, Finland, business ID 3647647-3.